CARRARA QUARTZ

06 Feb.,2024

 

The Buyer, by the drafted rules of our refund policy, in the case of deciding to return products immediately, that is within any 24 hours, is charged a small admin fee and, is supposed to receive the refund amount within 3 – 10 working days in the buyer’s bank A/c or in the same card.

The case of Refund towards the returning of products, which is after 24 hours before the dispatch of products, will invite the same conditions: application of small admin fee, 3 to 10 working days – as mentioned in the clause above. The said time frame of 3 – 10 working days is from the date of email request towards order cancellation.

In case, the buyer decides to cancel an order after dispatch of products or after delivery, The buyer is obliged to pay the admin fee along with the transport charges for the product return and restocking charges.

It is made clear that the admin fee stands with our refund policy as mentioned above.