While comparing product features is essential when selecting packaging machinery, you&#;re making a capital investment with long-term implications. You want a packaging machine manufacturer that will stand by their technology and provide a reliable source of customer service and innovation.
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These eight questions will help you evaluate your manufacturer options with an eye toward the total cost of ownership, not just the purchase price.
This should be one of your first areas of investigation. The packaging manufacturer industry is growing rapidly and that means there is more competition. This is great for you as a consumer but can be a little overwhelming for a first-time buyer. According to the Association for Packaging and Processing Technologies (PMMI), the world market for packaging machinery was worth $36.8 billion in . It&#;s estimated to reach $42.2 billion by .
As a result of this growth, there are more options than ever. However, there&#;s something to be said for longevity, experience, and integration within the industry.
Has the supplier been in business for a long time?
Does the supplier have a large base of customers with equipment installed for several years?
Do they have partnerships with other important players in the packaging supply chain?
Are they setting the pace for innovation in the industry?
Does the manufacturer specialize in the process you require?
While case studies and customer testimonials from the manufacturer are helpful, be sure to do your own due diligence. Read industry publications, attend industry trade shows conferences, and solicit recommendations in your network.
Karlville is an established leader in the industry with over 3,000 machines in operation around the world. With sales and service locations in North America, Europe, and Asia, we&#;re well positioned to tackle any future challenge with eight supply chain partner factories.
While many packaging machine manufacturers have videos, graphics, and virtual tours of their technology to demonstrate how it works, seeing the machine in person makes a big difference. You can test it out for yourself, ask questions on the spot, discuss customization, and get a sense of how it would work for your packaging processes. You can also see if the manufacturer is quick on their feet and able to address your questions confidently.
Karlville has a Technology & Service Center in Miami, Florida that demonstrates our core machine competencies. We welcome visits by potential customers so we can make sure we have an excellent fit for your packaging needs.
Forward-thinking manufacturers are always seeking ways to improve accuracy, handling, safety, and efficiency. PMMI reports that there are several automation technologies in high demand. Look for manufacturers actively working on these technologies. Make sure they have ways to upgrade the machinery you purchase today.
&#; Clear and intuitive instructions with graphics, dashboard, and mobile connectivity
&#; Magnetic sensing for greater reliability
&#; Fully automated safety communications
&#; Increased production and less maintenance
&#; Rapid changeover and cleanability allows for flexibility
&#; Self-tuning and calibration
&#; Controllers with digital simulation for online robotics and motion control
&#; Improved access and analysis of machine performance data
As you know, increasing public awareness of environmental issues has resulted in higher demand for sustainable packaging and processing operations. Look for a packaging machine manufacturer who understands this trend and is actively incorporating green technologies. This will not only save your company money but it can also serve as a way to differentiate your product in the marketplace.
Ask the manufacturer how their current line of machines reduces waste. Do they have anything in the development pipeline that will be more sustainable from an energy or materials standpoint? Have they received any awards for their packaging innovations in this area?
Karlville was recently recognized by the Sustainable Packaging Coalition for its collaboration with several key industry players to develop ultrasonic pouch making, filling, and capping machines that can process 100% recyclable nanomaterials.
You may not always need brand new equipment. If you need a retrofit or upgrade, you&#;ll want to work with a packaging machine manufacturer with a specialty in your packaging process. This will ensure they understand the typical requests and have solutions ready to go. Ask what types of customizations they&#;ve performed for customers like you.
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If you&#;re purchasing new equipment, it&#;s equally important to know how they handle upgrades so you can continually improve your current machine&#;s efficiency. This will help extend the life of the machinery, improving your return on investment.
Karlville recognizes this need and has established retrofit and upgrade options. They will also work closely with clients to develop a tailored solution, making your machine work exactly how you need.
Googling &#;packaging machine parts&#; will give you an overwhelming list of vendors selling spare parts. However, it&#;s best to deal directly with your packaging machine manufacturer to make sure you get the right part at the best quality (especially if they&#;re aftermarket). At the time of purchase, your manufacturer should provide you with a spare parts list that includes all wear parts, classified by how often they&#;re typically replaced.
For example, we&#;d recommend keeping certain parts in stock at your plant &#; particularly those with a shorter life cycle or a long lead time for production. Karlville maintains an in-house inventory of the most commonly required repair and replacement parts in two strategic locations: Miami, USA, and Lyon, France.
Undoubtedly, this is an important consideration when comparing packaging machine manufacturers. You&#;re not just buying the machine, you&#;re buying into their company&#;s overall expertise. There are few factors to keep in mind.
Initial Training &#; Your machine operators need training on how to set up, calibrate, and properly operate the machine, as well as common maintenance issues and troubleshooting. Find out more about this training &#; is it onsite, how much does it cost?
Service Technicians &#; Are the technicians who respond to your calls employed by the packaging machine manufacturer? Are they specialized in your machine? How are they trained and kept updated? Do they have any customer satisfaction statistics to share?
Remote Access &#; Can customer support access the machinery remotely to troubleshoot? This is a quick and easy way to resolve any packaging machine repair issues.
Cost &#; What customer support is included in the cost of the machine, if any? Do you need to purchase a plan? Are there customizable options?
Karlville has a Global Customer Support Program to provide the best service possible. With service centers based in the US, France, and Taiwan, we match the technical resources based on location, type of machine and timing.
Most packaging machine manufacturers will provide a list of recommended preventive maintenance activities and their frequency. Be sure to have clarity on this after the purchase and find out what could void any warranty.
It&#;s essential to have a certified technician audit and inspect your machinery, perform preventive maintenance, and look for issues that could become a problem later. They can also provide expert advice on how to maximize the life of your packaging machine. Ask how much this costs, what it includes, and how often it&#;s available.
Karlville offers comprehensive preventive maintenance packages to maintain efficiency and longevity of your equipment. They can be adjusted depending on the type of machine, frequency of use, and knowledge of operators.
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Making the right packaging machinery purchase will have a positive effect on the success of your product for years to come. Add these eight questions to your list as you consider your packaging machine manufacturers. Contact Karlville to learn more about how we can enhance your packaging options and support you through the process.
Tissue converting equipment is a substantial capital investment, leaving some converters to contemplate purchasing used machinery to stretch their budget dollars. Previously owned equipment is a viable option since it&#;s generally available at a fraction of the cost of new, but does an attractive price point provide enough of a value to justify the purchase?
Get clear answers to the following questions before making a final decision to purchase used tissue converting equipment over new.
This question is often top of mind for potential purchasers, and with good reason since a good deal of money may be on the line. Do your research. Ask who is selling the equipment. If the seller is unfamiliar to you, ask colleagues if/what they know about the seller&#;s reputation and don&#;t hesitate to vet them through any established dealer relationships you may have. Be persistent in getting clear answers as to why the equipment is being sold, too. The answer may reveal a solid reason not to buy &#; like a history of breakdowns &#; or, it may be as simple as the equipment no longer suiting the converter&#;s needs, perhaps making it an ideal buying situation for you.
If you&#;re just starting up or maybe looking to expand incrementally, investing in refurbished or remanufactured equipment may be a cost-effective decision. Often, refurbished pieces are fully torn down, inspected, upgraded and reassembled which provides an added peace of mind. Plus, refurbished and remanufactured tissue converting equipment may come with an extended warranty or customer service support absent from new purchase arrangements.
Used tissue converting equipment that solves your challenges in the moment may appear to be a deal, but don&#;t rush to judgment. Carefully examine its expansion capabilities &#; are they sufficient for one year down the road? Five years? And don&#;t overlook technology. You may be able to receive upgrades now, but technology can quickly become obsolete and you could eventually be left with no option other than replacing the machine sooner than you thought.
When considering a used piece of equipment make sure it capable of producing the product attributes you need and that it is fully capable of running specific papers such as TAD/structure or LDC/conventional.
Older tissue converting equipment may be prone to certain deficiencies in safety and control systems or may not meet current OSHA guarding standards. Maintaining these critical functionalities to your standards can become increasingly difficult as machines age out of certain upgrade capabilities, potentially putting your productivity and workers at risk. Consider having the machine&#;s OEM look at the machine to confirm its condition prior to purchase.
Cost is only one aspect of a used equipment purchase decision. Knowing what you&#;re buying beyond the machinery is essential, or you may be subject to some unpleasant surprises when you realize replacement parts are no longer available, or service and repair costs will soon approach the purchase price of the equipment.
New equipment has the upper hand when it comes to installation since there is no question about how the installation will be handled. It becomes a bit more pressing with used setups. The seller is not necessarily qualified or inclined to participate in the installation, and hiring professionals to plan and install used equipment on your line could mean not saving as much money as you intended.
Budget often dictates used equipment purchases, and having all of the money to cover machinery costs, installation, training and related expenses isn&#;t always available. Arranging for financing a major capital purchase isn&#;t uncommon, but weigh the ROI. Will the increased productivity and expanded opportunities counterbalance taking on an interest-bearing payment? Will you maximize the value of the equipment before you have it paid off? If you&#;re financing, you may want to keep new equipment as a possibility as you may get more favorable financing terms, and new machinery may qualify for certain tax incentives.
To make sure you&#;re asking the right questions about finding tissue converting equipment that&#;s the right fit for your line, goals and budget, ask Valmet for guidance from leaders in the tissue converting equipment market.
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